Privacy Policy
Last updated: July 11, 2026
This Privacy Policy explains how ESPORTIVA PRO collects, uses, shares, stores and protects your personal data, in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018) and other applicable regulations.
1. Data we collect
Data you provide: name, email, phone number, identification document, payment data and contact information provided at registration or through support.
Data collected automatically: IP address, browser and device type, operating system, pages visited, time spent and browsing data obtained through cookies and similar technologies.
Platform usage data: history of subscriptions, allocations, withdrawals, referrals and interactions with signals.
2. How we use your data
We use data to create and manage your account; process payments, allocations and withdrawals; deliver the contracted signals and features; operate the referral program; provide support; send operational communications and, with your consent, marketing communications.
We also process data to prevent fraud, comply with legal and regulatory obligations, and improve the security and experience of the platform.
3. Legal bases
Processing is based on the performance of a contract, compliance with a legal or regulatory obligation, legitimate interest — always respecting your rights and freedoms — and, where required, your consent.
4. Sharing
We may share data with payment processors, infrastructure and hosting providers, analytics and communication tools, and operational partners, always limited to what is necessary to provide the service.
We may also share data with competent authorities when required by law, court order or legitimate administrative request.
We do not sell your personal data.
5. Cookies
We use essential cookies, necessary for the platform to function, and analytics and preference cookies, which help us understand usage and remember your choices, such as your selected language.
You can manage or block cookies in your browser settings. Disabling essential cookies may impair the functioning of parts of the platform.
6. Storage and retention
Data is stored on servers with appropriate security controls and may be located in Brazil or abroad, always with safeguards consistent with applicable law.
We retain data for as long as necessary to fulfill the purposes described and to comply with legal, regulatory and litigation-defense obligations.
7. Security
We adopt technical and organizational measures to protect data against unauthorized access, loss, alteration or destruction, including encryption in transit, access control and monitoring.
No system is completely immune to incidents. In the event of a material incident, we will notify data subjects and the competent authority as required by law.
8. Your rights
You may request confirmation that processing exists; access to your data; correction of incomplete, inaccurate or outdated data; anonymization, blocking or deletion of unnecessary data or data processed in non-compliance; portability; information about sharing; and withdrawal of consent.
To exercise your rights, contact us through the platform's support channels. We may request additional information to confirm your identity.
9. Minors' data
The platform is intended exclusively for people over 18. We do not knowingly collect data from minors. If such a case is identified, the data will be deleted and the account closed.
10. Third-party links
The platform may contain links to third-party sites and services, which have their own policies. We are not responsible for the privacy practices of these third parties.
11. Changes to this policy
This Policy may be updated periodically. The current version will always be available on this page, with the date of the last update.
12. Contact
For questions, requests or to exercise rights regarding your personal data, use the support channels available on the platform.